Help Center
tp77 Frequently Asked Questions
From opening an account to bKash deposits, claiming bonuses and cricket betting — find answers to all your questions about tp77 in one place.
tp77 is one of Bangladesh's popular mobile-first gaming platforms. Whether you are a new player or experienced, questions come up from time to time. On this FAQ page we have organized the most commonly asked questions into five categories: account and registration, deposits and withdrawals, games and rules, bonuses and promotions, and security and responsible gaming. Each answer is written in plain language so you can get help quickly. If you do not find your answer here, our 24/7 live chat support is always ready.
Group 01
Account and Registration
To open an account at tp77 you need an active mobile number and a valid national ID card or passport. Sign up on the registration form by entering your name, date of birth and mobile number. An OTP will be sent to your phone for verification. The process is completed in just a few minutes.
No, only one account per user is allowed. Opening multiple accounts under the same person's name is against the rules and may result in both accounts being suspended. Keep your account details accurate and up to date.
Click the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number. Enter the code and set a new password. If you still have trouble, contact us directly via live chat.
tp77 is for players aged 21 and above only. Date of birth is verified at registration. Minors are not permitted to create accounts, and if a verification check later shows underage details, the account may be closed.
Before your first withdrawal, tp77 may ask you to complete a simple identity verification process. Upload a clear photo of your national ID card or passport. Verification is usually completed within 24 hours. This process ensures the security of your account.
Group 02
Deposits and Withdrawals
Deposits via bKash are nearly instant — they typically appear in your tp77 balance within a few minutes. If your balance does not update after the payment is complete, contact live chat with your transaction ID. The minimum deposit amount is ৳500.
Go to the cashier section and select Nagad. Send the amount to the designated number and copy the transaction reference. Confirm by entering the reference number in the deposit form. You can deposit from a minimum of ৳500 and there are no extra charges.
Yes, you can withdraw from tp77 using both Rocket and bank transfer. The minimum withdrawal amount is ৳500. After submitting a request, funds typically arrive within 10 to 45 minutes. For larger amounts, the process is faster once verification is complete.
tp77 does not charge any deposit or withdrawal fees of its own. However, your mobile banking provider (bKash, Nagad, Rocket) may deduct their own transaction charges. For bank transfers, the bank's own rules apply.
Withdrawal requests are generally processed within 10 to 45 minutes. Bank transfers may take slightly longer depending on banking hours. Withdrawals are faster on accounts that have completed the verification process.
The daily withdrawal limit at tp77 depends on your account verification level and VIP tier. Contact live chat or [email protected] for details on your limit. The minimum withdrawal is always ৳500.
Group 03
Games and How to Play
To bet on BPL and other cricket matches at tp77, go to the cricket section. Choose your preferred match from the list and select a market (match winner, total runs, wickets, etc.). Enter your stake and confirm. Bets can be placed both live and pre-match.
RTP (Return to Player) is the theoretical percentage of total wagers that a game returns as winnings over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. This is an overall average; the outcome of each individual round is determined at random by an RNG.
Yes, tp77 is a mobile-first platform. You can log in directly from a smartphone or tablet browser and enjoy all games — slots, live casino, cricket betting and fishing games. No separate app download is needed.
In live casino, real dealers run table games via live video streaming. You can place bets in real time and interact with the dealer through chat. Games from leading providers such as Evolution Gaming and Ezugi are available here.
tp77 only uses games from certified software providers whose fairness is confirmed through independent RNG (Random Number Generator) testing. All game outcomes are completely random and there are no predetermined patterns.
Group 04
Bonuses and Promotions
After opening a new account, you receive a 100% bonus on your first deposit, up to ৳10,000. For example, if you deposit ৳5,000 you will receive an additional ৳5,000 as a bonus. The bonus is added to your account automatically — no separate code is required.
A wagering requirement means you must place bets a set number of times before bonus funds become withdrawable. For the tp77 welcome bonus, this is 10 times. So if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets before you can withdraw. Meet the requirement by betting on slots and other games.
tp77 has three VIP tiers — Bronze, Silver and Gold. You are promoted automatically as you play regularly and increase your activity on the account. At the Gold tier, the weekly cashback goes up to 1.0%.
VIP members receive cashback on their net losses every week. Bronze members receive up to 0.3%, Silver up to 0.7% and Gold up to 1.0% in weekly cashback. Cashback is calculated and added to your account every Monday.
Yes, tp77 bonus funds can generally be used across all sections — slots, live casino and sports betting. However, specific promotions may have different terms, so read the rules of each offer carefully.
Group 05
Security and Responsible Gaming
tp77 uses SSL encryption technology to keep all data secure. Your personal and financial information is not shared with third parties. Read our privacy policy for more details.
tp77 takes responsible gaming very seriously. If you or a family member notice signs of gambling addiction, please inform our support team. We can help by setting deposit limits, arranging a temporary break, or temporarily suspending your account.
Self-exclusion is a feature that lets you take a break from the platform for a set period of time. To activate it, contact our 24/7 live chat or email [email protected]. We can arrange exclusions starting from 7 days up to longer-term periods.
If you suspect anything, notify our support team immediately via live chat. We will quickly suspend the account temporarily and launch a security investigation. Change your password and save details of any suspicious transactions.
Our support team is available 24/7, seven days a week, in Bengali. Log in to the site and start a live chat, or email us at [email protected]. Phone and WhatsApp support are not available — live chat is the fastest method.
Still have questions?
Our expert support team is available 24/7 in Bengali to help you. Join live chat now or get in touch by email.